PLEASE NOTE: The deadlines below are given for information only and do not constitute a guarantee of delivery within the allotted time.

In the event of a significant delay in delivery, attributable to our services or to our carrier1 you can request compensation for your shipping costs, in proportion to the delay: 1 to 2 days 20%, 3 days 50%, 4 days 70%, 5 days or more 100%. Requests will be accepted if made within 24 hours of delivery.

 

COUNTRY

CARRIER

0-9,9kg

10-14,9kg

15-19,9kg

20-30kg

working Days2

France

métropolitaine

 (hors Corse)

CHRONOPOST

10

13.5

16.5

18.9

1

DPD

8

9.5

11.5

12.5

2-3

Allemagne

Germany

CHRONOPOST

12.50

17.00

19.00

21.00

2-3

DHL

15.00

17.00

19.00

24.00

2-3

Autriche

Austria

CHRONOPOST

16.50

20.00

25.00

29.00

3-4

DHL

18.50

20.00

25.00

33.00

3-4

Belgique

Belgium

CHRONOPOST

12.50

17.00

19.00

21.00

2-3

DHL

15.00

17.00

19.00

24.00

1-2

Bulgarie

Bulgaria

CHRONOPOST

21.00

26.00

35.00

39.00

4-5

DHL

21.00

23.00

29.00

37.00

4-5

Danemark

Denmark

CHRONOPOST

16.50

20.00

25.00

29.00

3-4

DHL

18.50

20.00

25.00

33.00

3-4

Espagne

Spain

CHRONOPOST

16.50

20.00

25.00

29.00

2-3

DHL

15.00

17.00

19.00

24.00

2-3

Estonie

Estonia

CHRONOPOST

21.00

26.00

35.00

39.00

4-5

DHL

21.00

23.00

29.00

37.00

4-5

Finlande

Finland

CHRONOPOST

16.50

20.00

25.00

29.00

4-5

DHL

21.00

23.00

29.00

37.00

4-5

Grande-Bretagne

United Kingdom

CHRONOPOST

16.50

20.00

25.00

29.00

2-3

DHL

15.00

17.00

19.00

24.00

2-3

Grèce

Greece

CHRONOPOST

16.50

20.00

25.00

29.00

6-7

DHL

21.00

23.00

29.00

37.00

5-6

Hongrie

Hungary

CHRONOPOST

21.00

26.00

35.00

39.00

3-4

DHL

21.00

23.00

29.00

37.00

3-4

Irlande

Ireland

CHRONOPOST

16.50

20.00

25.00

29.00

3-4

DHL

18.50

20.00

25.00

33.00

3-4

Italie

Italy

CHRONOPOST

16.50

20.00

25.00

29.00

2-3

DHL

15.00

17.00

19.00

24.00

2-3

Lettonie

Latvia

CHRONOPOST

21.00

26.00

35.00

39.00

4-5

DHL

21.00

23.00

29.00

37.00

4-5

Lituanie

Lithuania

CHRONOPOST

21.00

26.00

35.00

39.00

4-5

DHL

21.00

23.00

29.00

37.00

4-5

Luxembourg

Luxembourg

CHRONOPOST

12.50

17.00

19.00

21.00

2-3

DHL

15.00

17.00

19.00

24.00

2-3

Norvège

Norway

DHL

25.00

29.00

35.00

45.00

3-4

Pays-Bas

Netherlands

CHRONOPOST

12.50

17.00

19.00

21.00

1-2

DHL

15.00

17.00

19.00

24.00

2-3

Pologne

Poland

CHRONOPOST

21.00

26.00

35.00

39.00

3-4

DHL

18.50

20.00

25.00

33.00

3-4

Portugal

Portugal

CHRONOPOST

16.50

20.00

25.00

29.00

2-3

DHL

18.50

20.00

25.00

33.00

2-3

Roumanie

Romania

CHRONOPOST

21.00

26.00

35.00

39.00

4-5

DHL

21.00

23.00

29.00

37.00

4-5

Slovaquie

Slovakia

CHRONOPOST

21.00

26.00

35.00

39.00

3-4

DHL

21.00

23.00

29.00

37.00

3-4

Slovénie

Slovenia

CHRONOPOST

21.00

26.00

35.00

39.00

3-4

DHL

21.00

23.00

29.00

37.00

3-4

Suède

Sweden

CHRONOPOST

16.50

20.00

25.00

29.00

3-4

DHL

21.00

23.00

29.00

37.00

3-4

Suisse

Swiss

DHL

25.00

29.00

35.00

45.00

3-4

Tchèque

Czech Republic

CHRONOPOST

21.00

26.00

35.00

39.00

3-4

DHL

18.50

20.00

25.00

33.00

3-4

1 Delays due to the following reasons will be considered as not attributable to our responsibility: major social movements, natural disasters, bad weather bad enough to block road or air traffic, epidemics, or even the immobilization of parcels at customs.

2 Excluding weekends and holidays.