PLEASE NOTE: The deadlines below are given for information only and do not constitute a guarantee of delivery within the allotted time.
In the event of a significant delay in delivery, attributable to our services or to our carrier1 you can request compensation for your shipping costs, in proportion to the delay: 1 to 2 days 20%, 3 days 50%, 4 days 70%, 5 days or more 100%. Requests will be accepted if made within 24 hours of delivery.
|
COUNTRY |
CARRIER |
0-9,9kg |
10-14,9kg |
15-19,9kg |
20-30kg |
working Days2 |
|
France métropolitaine (hors Corse)
|
CHRONOPOST |
10 |
13.5 |
16.5 |
18.9 |
1 |
|
DPD |
8 |
9.5 |
11.5 |
12.5 |
2-3 |
|
|
Allemagne Germany
|
CHRONOPOST |
12.50 |
17.00 |
19.00 |
21.00 |
2-3 |
|
DHL |
15.00 |
17.00 |
19.00 |
24.00 |
2-3 |
|
|
Autriche Austria
|
CHRONOPOST |
16.50 |
20.00 |
25.00 |
29.00 |
3-4 |
|
DHL |
18.50 |
20.00 |
25.00 |
33.00 |
3-4 |
|
|
Belgique Belgium
|
CHRONOPOST |
12.50 |
17.00 |
19.00 |
21.00 |
2-3 |
|
DHL |
15.00 |
17.00 |
19.00 |
24.00 |
1-2 |
|
|
Bulgarie Bulgaria
|
CHRONOPOST |
21.00 |
26.00 |
35.00 |
39.00 |
4-5 |
|
DHL |
21.00 |
23.00 |
29.00 |
37.00 |
4-5 |
|
|
Danemark Denmark
|
CHRONOPOST |
16.50 |
20.00 |
25.00 |
29.00 |
3-4 |
|
DHL |
18.50 |
20.00 |
25.00 |
33.00 |
3-4 |
|
|
Espagne Spain
|
CHRONOPOST |
16.50 |
20.00 |
25.00 |
29.00 |
2-3 |
|
DHL |
15.00 |
17.00 |
19.00 |
24.00 |
2-3 |
|
|
Estonie Estonia
|
CHRONOPOST |
21.00 |
26.00 |
35.00 |
39.00 |
4-5 |
|
DHL |
21.00 |
23.00 |
29.00 |
37.00 |
4-5 |
|
|
Finlande Finland
|
CHRONOPOST |
16.50 |
20.00 |
25.00 |
29.00 |
4-5 |
|
DHL |
21.00 |
23.00 |
29.00 |
37.00 |
4-5 |
|
|
Grande-Bretagne United Kingdom
|
CHRONOPOST |
16.50 |
20.00 |
25.00 |
29.00 |
2-3 |
|
DHL |
15.00 |
17.00 |
19.00 |
24.00 |
2-3 |
|
|
Grèce Greece
|
CHRONOPOST |
16.50 |
20.00 |
25.00 |
29.00 |
6-7 |
|
DHL |
21.00 |
23.00 |
29.00 |
37.00 |
5-6 |
|
|
Hongrie Hungary
|
CHRONOPOST |
21.00 |
26.00 |
35.00 |
39.00 |
3-4 |
|
DHL |
21.00 |
23.00 |
29.00 |
37.00 |
3-4 |
|
|
Irlande Ireland
|
CHRONOPOST |
16.50 |
20.00 |
25.00 |
29.00 |
3-4 |
|
DHL |
18.50 |
20.00 |
25.00 |
33.00 |
3-4 |
|
|
Italie Italy
|
CHRONOPOST |
16.50 |
20.00 |
25.00 |
29.00 |
2-3 |
|
DHL |
15.00 |
17.00 |
19.00 |
24.00 |
2-3 |
|
|
Lettonie Latvia
|
CHRONOPOST |
21.00 |
26.00 |
35.00 |
39.00 |
4-5 |
|
DHL |
21.00 |
23.00 |
29.00 |
37.00 |
4-5 |
|
|
Lituanie Lithuania
|
CHRONOPOST |
21.00 |
26.00 |
35.00 |
39.00 |
4-5 |
|
DHL |
21.00 |
23.00 |
29.00 |
37.00 |
4-5 |
|
|
Luxembourg Luxembourg
|
CHRONOPOST |
12.50 |
17.00 |
19.00 |
21.00 |
2-3 |
|
DHL |
15.00 |
17.00 |
19.00 |
24.00 |
2-3 |
|
|
Norvège Norway
|
DHL |
25.00 |
29.00 |
35.00 |
45.00 |
3-4 |
|
Pays-Bas Netherlands
|
CHRONOPOST |
12.50 |
17.00 |
19.00 |
21.00 |
1-2 |
|
DHL |
15.00 |
17.00 |
19.00 |
24.00 |
2-3 |
|
|
Pologne Poland
|
CHRONOPOST |
21.00 |
26.00 |
35.00 |
39.00 |
3-4 |
|
DHL |
18.50 |
20.00 |
25.00 |
33.00 |
3-4 |
|
|
Portugal Portugal
|
CHRONOPOST |
16.50 |
20.00 |
25.00 |
29.00 |
2-3 |
|
DHL |
18.50 |
20.00 |
25.00 |
33.00 |
2-3 |
|
|
Roumanie Romania
|
CHRONOPOST |
21.00 |
26.00 |
35.00 |
39.00 |
4-5 |
|
DHL |
21.00 |
23.00 |
29.00 |
37.00 |
4-5 |
|
|
Slovaquie Slovakia
|
CHRONOPOST |
21.00 |
26.00 |
35.00 |
39.00 |
3-4 |
|
DHL |
21.00 |
23.00 |
29.00 |
37.00 |
3-4 |
|
|
Slovénie Slovenia
|
CHRONOPOST |
21.00 |
26.00 |
35.00 |
39.00 |
3-4 |
|
DHL |
21.00 |
23.00 |
29.00 |
37.00 |
3-4 |
|
|
Suède Sweden
|
CHRONOPOST |
16.50 |
20.00 |
25.00 |
29.00 |
3-4 |
|
DHL |
21.00 |
23.00 |
29.00 |
37.00 |
3-4 |
|
|
Suisse Swiss
|
DHL |
25.00 |
29.00 |
35.00 |
45.00 |
3-4 |
|
Tchèque Czech Republic
|
CHRONOPOST |
21.00 |
26.00 |
35.00 |
39.00 |
3-4 |
|
DHL |
18.50 |
20.00 |
25.00 |
33.00 |
3-4 |
1 Delays due to the following reasons will be considered as not attributable to our responsibility: major social movements, natural disasters, bad weather bad enough to block road or air traffic, epidemics, or even the immobilization of parcels at customs.
2 Excluding weekends and holidays.