Introduction

Our website Fashioncenterparis.com is the official website of the Fashion Center, the largest wholesaler center for clothing in Europe.

Fashioncenterparis.com is an online marketplace that allows you to order from several wholesalers from a single platform by grouping your shipments.

Below you will find the most important information about ordering from our platform, please do not hesitate to contact us for more specific information.

Creating your online account

To access all products and order online, simply register your account at the following link: www.fashioncenterparis.com/account.html, it will be validated within 24 hours, if we have all the information needed.

 

We can also create an account for you, in order to do this we would need the following informations:

1) Your first name

2) The name of your shop/company

3) Your VAT number *

4) Your phone number

5) Your delivery address

*If you don't have a VAT number, please send us proof of your activity such as a registration document for your business or a photo of the front of your shop (or the url of your website if you don't have a physical shop).

 

How to order

Once your account has been validated, just log-in to access all products.

Choose the items you want (they are usually sold in packs of 1 to 12 pieces depending on the model).

We have a minmum price of 100€ per order.

And some wholesalers, such as: LIFA, BELLE COM'ELLE, HOLOGRAMME PARIS, etc. also have a minimum purchase price for their brand. In this case an error message will appear in red, at the bottom page of your shopping cart.

Example: Warning: you have not reached the minimum purchase of 100 Euros HT required by the supplier ___ (Currently you are at 10.00 HT)

In this case, all you have to do is add products to your order, or if you don't want to reach the minimum purchase for that brand remove the concerned items from your shopping cart.

 

Delivery

The price and the delivery duration depend on the carrier you chose. Our website covers the following delivery areas: Dom Tom, Europe, America and Australia.

You can find more information about delivery at the following link: fashioncenterparis.com/livraison 

Here is a presentation of our carriers.

A good price-quality carrier for Europe and Dom Tom: Chronopost

A carrier who provides security and speed for all your orders in Europe : DHL.

Note: If you do not have access to the carriers above and only the choice “collection / pick-up” is displayed, but you are in an area covered by our website (see above) don't worry: you can still choose DHL for international shippment. But your shipping costs will be precisely calculated for each order. In order to do this select "pick-up" and send the message "I want to use your DHL carrier, please send me a payment link".

 

Paying for your order

Click on your cart to confirm the order and make the payment. (If your order is confirmed before 12:00, we usually ship the same day).

We offer the following secure payment methods:

By CB, via the secure payment site of the general company: SOGENRTIF, your payment information is encrypted and is not registered on our site.

For PayPal, if the option is not activated for your country, just send us a message via our contact form and we will tell you how to proceed.

Bank transfer, means a money transfer done directly with your bank.

 

Out of stock

Items are not stored in our premises; our offers depend on availability at wholesalers. Indications, on the availability of products, coming directly from wholesalers errors or changes may occur.

If a product is no longer available, we will notify you by email, at shipping of the rest of your order and you will be refunded with a credit code. This credit code can be replaced by a refund to your bank account at your request.

If you preferto exchange with an equivalent product before shipment, please send us an email or WhatsApp message before confirming your order. We will contact you before shipping in case of stock-outs. The shipping time of your order will be impacted.

 

Assistance

 

If you have any problems with your order, please contact our customer service via our contact form.

The only rule to follow is a minimum of courtesy in your exchanges and we will do everything possible to satisfy your requests. Fashioncenterparis.com will not accept any hostile or discriminatory speech against the company, its employees or wholesalers. Any such message will mean an immediate and permanent closure of your account.

According to a survey of a hundred regular buyers, more than 90% of you are very satisfied with our customer service.

 

Conclusions

Thank you for your attention, for more information you can visit our Help/Contact pages or our Terms of Sale.